Privacy Policy

Who We Are

Our website address is: https://lydia-lockhart-website.vercel.app Lydia Lockhart provides life coaching services, resources, and information to clients and visitors.

What Personal Data We Collect and Why

Contact Forms & Enquiries When you contact us via a form, email, or booking system, we collect your name, email address, and any information you choose to share. This information is used solely to respond to your enquiry and provide coaching services.

Appointments & Coaching Sessions If you book a coaching session, we may collect additional personal information necessary to provide services. This information is kept confidential and is not shared without your consent, except where legally required.

Cookies Our website may use cookies to:

  • Improve site functionality (e.g. remembering preferences).
  • Collect anonymous analytics data (see below).

You can control cookie settings through your browser at any time.

Analytics We may use analytics tools (such as Google Analytics) to understand how visitors use the site. This may include anonymized data such as IP address, device type, and pages visited. This helps us improve our services and website experience.

Mailing List / Newsletter (if applicable) If you choose to subscribe to updates or a newsletter, we collect your email address with your consent. You can unsubscribe at any time by clicking the link in our emails.

Who We Share Your Data With

  • We do not sell, trade, or rent your personal information.
  • Data may be processed by trusted third-party service providers (e.g. website hosting, email services, payment processors).
  • Visitor enquiries may be screened through an automated spam detection service.

How Long We Retain Your Data

  • Enquiries: Contact form submissions and emails are kept for up to 12 months.
  • Client Information: Coaching-related data is kept securely for as long as necessary to provide services, and may be retained for up to 7 years in line with legal and tax obligations.
  • Newsletter Subscribers: Until you unsubscribe.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent where processing is based on consent (e.g. newsletters).
  • Request data portability.
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

Requests can be made by contacting us at: llockhartlifecoaching@gmail.com .

How We Protect Your Data

  • We use SSL encryption across our website.
  • Personal information is stored securely and only accessible to authorised individuals.
  • Coaching session notes (if taken) are stored confidentially.

Data Breach Procedures

If a data breach occurs, we will:

  1. Assess and contain the breach.
  2. Notify the ICO within 72 hours if required.
  3. Inform affected clients/users promptly.

Third Parties We Receive Data From

We do not routinely receive data from third parties. If this changes (e.g. booking platforms, referral partners), this policy will be updated.

Automated Decision-Making & Profiling

We do not use automated decision-making or profiling in our services.

Industry Compliance

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Privacy Policy | Lydia Lockhart